Frequently Asked Questions (FAQS)
Here to Guide You.
How can I be sure that the products on TheSkinPath are authentic?
We guarantee that all products on TheSkinPath are 100% original. We source products directly from the brands and their authorized distributors, ensuring authenticity and quality.
What payment methods are available for my order?
You can pay through Cash on Delivery (COD), Visa/Mastercard, or EasyPaisa.
Do you offer nationwide shipping?
Yes, we deliver across all regions of Pakistan.
How can I request a refund?
For details on refunds, returns, and exchanges, please refer to our Returns and Exchange section.
What are the delivery charges?
Our standard delivery charge is Rs. 150 per order for all regions in Pakistan.
How do I exchange a product?
For exchange requests, please refer to our Returns and Exchange policy for complete details on our policy.
In what cases is an advance payment required?
If a customer refuses to accept an order twice, we will require a 20% advance payment on future orders, to ensure smooth processing.
Do I have to cover shipping costs for returns?
For information on return shipping charges, please review our Returns and Exchange section.
What if I still have questions?
If you need more assistance, feel free to reach out to our customer support team at:
Phone: +92-3352020409
Email: [email protected]